ARTICLES FROM EXTERNAL SOURCES
Business
Digital Edge
Digital Edge
Implications for business
May 2021 | Article
McKinsey & Company
Digital Edge
Digital Edge
Digital Edge
Rethinking strategy for the postpandemic
May 2021 | Article
McKinsey & Company
Data Control
Digital Edge
Customer Service
Optimizing data controls in bankings
July 2020 | Article
McKinsey & Company
Customer Service
Demystifying Modeling
Customer Service
Reimagining customer service
June 2020 | Article
McKinsey & Company
Demystifying Modeling
Demystifying Modeling
Demystifying Modeling
How quantitative models can—and can’t—explain the world
June 2020 | Article
McKinsey & Company
The Future
Demystifying Modeling
Demystifying Modeling
Thoughts on the shape of the next normal
April 2020 | Article
McKinsey & Company
Leadership in a Crisis
Leadership in a Crisis
Leadership in a Crisis
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Responding to the coronavirus outbreak and future challenges
March 2020 | Article
McKinsey & Company
Cybersecurity Tactics
Leadership in a Crisis
Leadership in a Crisis
Cybersecurity tactics for the coronavirus pandemic
March 2020 | Article
McKinsey & Company
Digitize Strategies
Leadership in a Crisis
Seven Pillars of Collection
The customer mandate to digitize collections strategies
July 2019 | Article
McKinsey & Company
Seven Pillars of Collection
Seven Pillars of Collection
Seven Pillars of Collection
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The seven pillars of (collections) wisdom
April 2018 | Article
McKinsey & Company
Power of Analytics
Seven Pillars of Collection
Power of Analytics
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The analytics-enabled collections model
April 2018 | Article
McKinsey & Company